Shipping policy
Australian Shipping Options
We offer the following shipping options:
- $14.95 Regular Shipping
- Free Regular Shipping on orders over $99
- $19.95 Express Shipping
- Local Pickup [see below]
Shipping Carriers
We ship using Australia Post.
Dispatch & Delivery Timeframes
We aim to dispatch your order within 1-2 business days including orders that select Express Shipping.
Local Pickup
We offer local pickup at our warehouse in Thomastown, Melbourne. You can select this option at checkout and we will email you with pickup details once your order is ready. Pickups are able to be made Monday to Thursday 10am - 3pm only. Excludes public holidays.
PLEASE NOTE: Our warehouse is currently dispatching orders Monday – Thursday excluding public holidays.
Our warehouse is located in Melbourne. Regular post delivery to most metro locations will occur within 2-7 business days after dispatch. Express post delivery to most metro locations will occur within 1-4 business days after dispatch.
You can estimate the delivery time to your address by entering your postcode and our warehouse postcode [3074] on the Australia Post Delivery Times Calculator.
Delivery times cannot be guaranteed. During busy periods (such as promotions, sales and Christmas period) delivery times may be longer.